From the day that you are accepted for a credit card, you'll usually receive your card and PIN code within 7 days, but please allow up to 10 before you contact us as this is well within the normal range. 

Here's how it takes that long: 

The next working day from your being accepted, we process your details in our office.
The following working day after that we request for your card and pin to be sent out. If all goes well, you should receive the card and pin separately over the next 3-5 working days.

There are delays from time to time, but if you haven't received them both within ten days of your application, that's the time to get in touch with us and ask us to look into it.

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