Go to Tandem

Advice and answers from the Tandem Team

Waiting for my card/PIN

Timeline for how long it can take to receive your credit card and pin

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3 articles in this collection
Written by Colin Gamble

Credit cards

Got questions regarding your credit card?

Kamielle Lewinson avatar C Benn Moore avatar +1
49 articles in this collection
Written by Kamielle Lewinson, Colin Gamble, Benn Moore and 1 other

The app

Got questions about the Tandem app?

D Laurie Jane avatar C +1
43 articles in this collection
Written by David Thorpe, Laurie Jane, Colin Gamble and 1 other

My details

Got questions about your Tandem profile or personal details?

Kamielle Lewinson avatar C
3 articles in this collection
Written by Kamielle Lewinson and Colin Gamble

Fraud

Got questions about Fraud?

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2 articles in this collection
Written by George Hurst

Fixed savers

Got questions regarding your fixed saver?

Kamielle Lewinson avatar
19 articles in this collection
Written by Kamielle Lewinson

Complaints

Got a complaint and want to know what to do?

Kamielle Lewinson avatar
3 articles in this collection
Written by Kamielle Lewinson

Autosavings

Got questions about Autosavings?

Kamielle Lewinson avatar Elliot Holmes avatar D
11 articles in this collection
Written by Kamielle Lewinson, Elliot Holmes, and David Thorpe

Tandem account

Got questions about your Tandem account?

Kamielle Lewinson avatar J
18 articles in this collection
Written by Kamielle Lewinson and Josh

Open Banking

Any questions you have about the new Open Banking rules

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1 article in this collection
Written by Colin Gamble

Disputes

Disputing a Credit Card Transaction – Chargebacks or Section 75

Kamielle Lewinson avatar
7 articles in this collection
Written by Kamielle Lewinson