Help Centre – Tandem Bank

Applying for a credit card

How long it takes, what ID docs we need etc

2 articles in this collection
Written by Benn Moore

Waiting for my card/PIN

Timeline for how long it can take to receive your credit card and pin

3 articles in this collection
Written by Fraser Greig

Credit cards

Got questions regarding your credit card?

52 articles in this collection
Written by Benn Moore, Fraser Greig, Dan Odamo and 3 others

The app

Got questions about the Tandem app?

42 articles in this collection
Written by Laurie Jane, Christopher, Kamielle Lewinson and 1 other

My details

Got questions about your Tandem profile or personal details?

3 articles in this collection
Written by Kamielle Lewinson and Fraser Greig

Fraud

Got questions about Fraud?

2 articles in this collection
Written by George Hurst

Fixed savers

Got questions regarding your fixed saver?

19 articles in this collection
Written by Kamielle Lewinson

Complaints

Got a complaint and want to know what to do?

3 articles in this collection
Written by Kamielle Lewinson

Autosavings

Got questions about Autosavings?

10 articles in this collection
Written by Elliot Holmes and Kamielle Lewinson

Tandem account

Got questions about your Tandem account?

18 articles in this collection
Written by Kamielle Lewinson and Josh

Open Banking

Any questions you have about the new Open Banking rules

1 article in this collection
Written by Fraser Greig